Fit4Less FAQs

Find the answers you're looking for in our FAQs:

22 results found for online booking

When will the hours go back to 24/7?

We're hoping our new "for now" hours are only a temporary measure to keep staff and members safe and healthy, as we need to ensure proper cleaning and sanitizing of the clubs.

What do I need to sign up online?

Depending on the type of membership payment you choose, Paid-in-Full or Preauthorized-Payment, your payment type will vary.

For a 1-Year Paid-in-Full membership, you can pay with Credit, Debit, or INTERAC Online.

For a 1-Year Commitment or No-Commitment membership, you will need your banking information (shown below) to set up automatic payment withdrawals (pre-authorized payments).

*Note: Please be sure to enter your correct email when signing up, as your contract and membership communications will be sent to this email address.

I signed up online, how do I get my membership card?

When you sign up online, you'll receive a confirmation email with your membership contract and instructions to get your card. Depending on your home club, you will either retrieve your card from a self-service kiosk located at the club, or from one of our friendly Hosts - but don't worry, this will all be detailed in your confirmation email!

How do I cancel a booked workout?

When logged in, simply click on your existing booking, confirm your cancellation, and you're done! The time slot will then be open for another member to use.

How often can I book a time slot?

To ensure everyone has a chance to visit our clubs, each member will be limited to booking one time slot per day.

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How do I get a membership/join Fit4Less?

Memberships can be purchased online at any time or at any Fit4Less location during staffed hours (see my club hours). If you plan to sign up for a membership in club, please bring your pre-authorized payment information with you. This can be easily located on your personal banking mobile app, online banking or simply bring a void cheque. If you purchase your membership online, you can pick up your membership card at the club during staffed hours. Check your club location page for hours.

Please note: If you purchase a membership at a location that is currently closed due to COVID-19 government mandates, your bi-weekly payments will not start until your Home Club has opened. If paying by credit card, your initial payment will be taken at joining. Your memberships actual commencement date will be shifted to the date the location opens.

What’s the difference between the Black Card membership and the 4Less membership?

In addition to 50+ pieces of cardio equipment, strength and training equipment, free weights (and more!), Black Card Members may enjoy additional in-club amenities, such as unlimited use of Hydro Massage Beds and Massage Chairs, free tanning, and access to any Fit4Less location in Canada. Check here for a full list of Black Card benefits.

What’s available at Fit4Less?

In addition to 50+ pieces of cardio equipment, a variety of strength training equipment and a large free weight area (5 lb to 75 lb dumbbells), Fit4Less also features virtual cycling, virtual classes and a 30 Minute Express Circuit. During staffed hours additional amenities are also available including tanning, massage chairs, hydro massage beds and cooler drinks.

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