FAQs on Membership & Gyms

Fit4Less FAQs

Find the answers you're looking for in our FAQs:

20 results found for online booking

How do I cancel a booked workout?

When logged in, simply click on your existing booking, confirm your cancellation, and you're done! The time slot will then be open for another member to use.

I signed up online, how do I get my membership card?

When you sign up online, you'll receive a confirmation email with your membership contract and instructions to get your card. Depending on your home club, you will either retrieve your card from a self-service kiosk located at the club, or from one of our friendly Hosts - but don't worry, this will all be detailed in your confirmation email!

How do I login to book a workout?

Once you've created an account by inputting your membership number and email, and created a password, you're ready to login! Simply use your email and new password.

How often can I book a time slot?

To ensure everyone has a chance to visit our clubs, each member will be limited to booking one time slot per day.

Can I choose which club to book a workout?

Black Card members can use any open club location. 4Less members will be welcomed back to their Home Club location.

Results 6 - 10 out of 20

How do I get a membership?

Memberships can be purchased online at any time or at any Fit4Less location during staffed hours (see my club hours). If you plan to sign up for a membership in club, please bring your pre-authorized payment information with you. This can be easily located on your personal banking mobile app, online banking or simply bring a void cheque. If you purchase your membership online, you can pick up your membership card at the club during staffed hours. Check your club location page for hours.

What’s available at Fit4Less?

In addition to 50+ pieces of cardio equipment, a variety of strength training equipment and a large free weight area (5 lb to 75 lb dumbbells), Fit4Less also features virtual cycling, virtual classes and a 30 Minute Express Circuit. During staffed hours additional amenities are also available including tanning, massage chairs, hydro massage beds and cooler drinks.

What’s the difference between the Black Card membership and the 4Less membership?

In addition to 50+ pieces of cardio equipment, strength and training equipment, free weights (and more!), Black Card Members may enjoy additional in-club amenities, such as unlimited use of Hydro Massage Beds and Massage Chairs, free tanning, and access to any Fit4Less location in Canada. Check here for a full list of Black Card benefits.

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