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    Club Closure and Reopening Information

    Please see all information regarding reopenings and closures below.

    Club Opening Notices:

    Effective Wednesday, June 16, these clubs will be reopening:

    **Workouts will be available to book at 12:00 pm ADT on Monday, June 14.
    Sackville Drive Fit4Less
    City Centre Atlantic Fit4Less
    Bedford Place Mall Fit4Less
    Dartmouth Portland Fit4Less
    Clayton Park Fit4Less (Opening at 9:00 am)

    Billing Information:

    No Commitment Memberships:

    • Pre-authorized payments will restart automatically.
    • Pre-authorized payment billing dates have changed from before the closure. We apologize for any issues this may cause.
    • Any time that was paid for before the closure will be honoured before your next payment is taken.

    1-Year Paid in Full Memberships:

    • Great news! Your membership has been automatically extended to cover the time we were closed. No action is needed except to just start enjoying the gym again.

    Membership Cancellations and Changes:

    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.
    • If your membership is on freeze until after June 16, payments will not restart until after the freeze end date.
    • If you would like to unfreeze your membership, please visit Membership Changes.

    Reminder for Online Booking:

    • Timeslots are available 72 hours in advance. If a timeslot starts at 9:30 am on Friday, it will be bookable at 9:30 am on Tuesday (72 hours before).
    • Members are able to book two initial timeslots in a 72 hour period. This allows everyone a better chance to get a spot while capacity restrictions are still mandated.
    • Once a timeslot is completed, another will be bookable.

    Clayton Park Opening Information:

    • Our new Clayton Park location will open at 9:00 am on Wednesday, June 16. We can't wait to welcome you!
    • There will be limited booking capacity for June 16 and 17 to allow the community to check out the new facility.
    • Black Card and Clayton Park members can book a workout online before coming in.
    • 4Less Members from other locations are welcome to work out on June 16 and 17 but may have to wait due to capacity restrictions. 
    • Your patience and understanding are greatly appreciated as this is the first new club opening during the pandemic.

    Effective Thursday, June 10, these clubs will be reopening:

    *Please note: Workouts will be available to book starting at 7:00 pm MDT on Wednesday, June 9.
    Calgary Macleod Plaza Fit4Less
    Calgary Pacific Place Fit4Less
    Edmonton Depot 170 Fit4Less
    Edmonton Londonderry Mall Fit4Less
    Edmonton Capilano Mall Fit4Less
    Red Deer Parkland Fit4Less
    Airdrie Veterans Fit4Less
    Lethbridge Town Square Fit4Less
    Calgary Sunridge 36th Street Fit4Less

    Billing Information:

    No Commitment Memberships:

    • Pre-authorized payments will restart automatically.
    • Pre-authorized payment billing dates have changed from before the closure. We apologize for any issues this may cause.
    • Any time that was paid for before the closure will be honoured before your next payment is taken.

    1-Year Paid in Full Memberships:

    • Great news! Your membership has been automatically extended to cover the time we were closed. No action is needed except to just start enjoying the gym again.

    Membership Cancellations and Changes:

    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.
    • If your membership is on freeze until after June 10, payments will not restart until after the freeze end date.
    • If you would like to unfreeze your membership, please visit Membership Changes.

    Reminder for Online Booking:

    • Timeslots are available 72 hours in advance. If a timeslot starts at 9:30 am on Friday, it will be bookable at 9:30 am on Tuesday (72 hours before).
    • Members are able to book two initial timeslots in a 72 hour period. This allows everyone a better chance to get a spot while capacity restrictions are still mandated.
    • Once a timeslot is completed, another will be bookable.

    Club Closure Notices:

    To help stop the spread of COVID-19, the Canadian Government has implemented mandatory closures  in select regions. Although we are sad to be apart again, we know that it is for the health and safety of all Canadians.

    All future workout bookings at clubs in these areas will be cancelled, and we will inform Members when bookings become available again.

    Effective Sunday, May 9 at 12:01 am, these clubs will be closed:

    Winnipeg McPhillips Fit4Less

    Billing Information:

    • All membership payments for the club have been paused effective Tuesday, May 11 (payments for Monday, May 10 cannot be stopped because of the late notice given to us– we apologize for this). 
    • If a regular bi-weekly payment was to be taken on Monday, May 10 they cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, May 10 or Tuesday, May 11. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • If your membership is currently on freeze, your payments will not restart until your Home Club reopens or the freeze end date (whichever is later).
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.

    Effective Friday, April 23 at 8:00 am*, these clubs will be closed:

    *Clubs will close after the 6:00 am workout timeslot. Workouts from 7:30 am onward have been cancelled.

    Sackville Drive Fit4Less
    City Centre Atlantic Fit4Less
    Bedford Place Mall Fit4Less
    Dartmouth Portland Fit4Less

    Billing Information:

    • All membership payments for closed clubs have been paused effective Saturday, April 24 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this).
    • If a regular bi-weekly payment was to be taken on Friday, April 23 it cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Friday, April 23 or Monday, April 26. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • If your membership is currently on freeze, your payments will not restart until your Home Club reopens or the freeze end date (whichever is later).
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.



    Effective Wednesday, April 7 at 12:01 am, these clubs will be closed:

    Calgary Macleod Plaza Fit4Less
    Calgary Pacific Place Fit4Less
    Edmonton Depot 170 Fit4Less
    Edmonton Londonderry Mall Fit4Less
    Edmonton Capilano Mall Fit4Less
    Red Deer Parkland Fit4Less
    Airdrie Veterans Fit4Less
    Lethbridge Town Square Fit4Less
    Calgary Sunridge 36th Street Fit4Less

    Billing Information:

    • All membership payments for closed clubs have been paused effective Thursday, April 8 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this).
    • If a regular bi-weekly payment was to be taken on Wednesday, April 7 it cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Wednesday, April 7 or Thursday, April 8. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • If your membership is currently on freeze, your payments will not restart until your Home Club reopens or the freeze end date (whichever is later).
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.

    Effective Saturday, April 3 at 12:01 am, these clubs will be closed:

    Brantford Lynden Road Fit4Less
    Ottawa Merivale Fit4Less
    St. Catharines Bunting Fit4Less
    Newmarket Town Centre Fit4Less
    Windsor Central Fit4Less
    Newmarket Greenlane Fit4Less
    London Oakridge Fit4Less
    St. Thomas Elgin Mall Fit4Less
    Ottawa Bridlewood Fit4Less
    Ottawa South Orleans Fit4Less
    Waterloo Erb Street Fit4Less
    Guelph Edinburgh Plaza Fit4Less
    Chatham Downtown Centre Fit4Less
    Windsor Devonshire Fit4Less
    Kingston Norwest Fit4Less
    London Huron Heights Fit4Less
    Orillia West Ridge Fit4Less
    Windsor Ambassador Plaza Fit4Less
    Sault Ste. Marie Pim Street Fit4Less
    Gloucester City Park Drive Fit4Less
    Ottawa Walkley Road Fit4Less
    Markham Cochrane Fit4Less
    Grimsby South Service Road Fit4Less
    Milton Mall Fit4Less
    Whitby Brock Street North Fit4Less
    Cornwall Ninth Street Fit4Less
    Kitchener Weber St E Fit4Less
    Orangeville Fairgrounds Fit4Less
    Woodstock Bruin Blvd Fit4Less
    London Proudfoot and Oxford Fit4Less
    Peterborough Monaghan Road Fit4Less
    North Bay Northgate Fit4Less
    Oshawa Ritson Road North Fit4Less
    Waterloo Northfield Fit4Less
    Woodbridge Langstaff Fit4Less
    Barrie Cundles Road Fit4Less
    Orleans Place D'Orleans Drive Fit4Less
    Burlington Fairview Fit4Less
    Stratford Romeo Fit4Less
    London Argyle Mall Fit4Less
    London Westmount Mall Fit4Less
    Ottawa River Road Fit4Less
    Bowmanville Mall Fit4Less
    Ajax Kingston Harwood Fit4Less
    Niagara Falls Town and Country Plaza Fit4Less
     

    Billing Information:

    • All membership payments for closed clubs have been paused effective Tuesday, April 6 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this).
    • If a regular bi-weekly payment was to be taken on Monday, April 5 it cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, April 5 or Tuesday, April 6. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • If your membership is currently on freeze, your payments will not restart until your Home Club reopens or the freeze end date (whichever is later).
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.

    Effective Monday, March 29 at 12:01 am, these clubs will be closed:

    Stoney Creek Fiesta Mall Fit4Less
    Hamilton Barton at Centennial Pkwy Fit4Less
     Hamilton Centre Fit4Less

    Billing Information:

    • All membership payments for closed clubs have been paused effective Tuesday, March 30 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this).
    • If a regular bi-weekly payment was to be taken on Monday, March 29 it cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, March 29 or Tuesday, March 30. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Accessing Other Locations:

    • If your Home Club has closed, please DO NOT go to an open location. Regional closures are implemented to contain and stop the spread of COVID-19. We all have to do our part.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • If your membership is currently on freeze, your payments will not restart until your Home Club reopens or the freeze end date (whichever is later).
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.

    Effective Monday, March 15 at 12:01 am, these clubs will be closed:

    Sarnia Superstore Centre Fit4Less
     

    Billing Information:

    • All membership payments for closed clubs have been paused effective Tuesday, March 16 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this).
    • If a regular bi-weekly payment was to be taken on Monday, March 15 it cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, March 15 or Tuesday, March 16. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • If your membership is currently on freeze, your payments will not restart until your Home Club reopens or the freeze end date (whichever is later).
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.

    Effective Monday, March 1 at 12:01 am, these clubs will be closed:

    Thunder Bay McIntyre Centre Fit4Less

    Billing Information:
    • All membership payments for closed clubs have been paused effective Tuesday, March 2 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this).
    • If a regular bi-weekly payment was to be taken on Monday, March 1 it cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, March 1 or Tuesday, March 2. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Membership Cancellations and Changes:

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.

    Effective Monday, November 23 at 12:01 am, these clubs will be closed:

    Scarborough Golden Mile Fit4Less
    North York Lawrence Square Fit4Less
    Etobicoke Valhalla Centre Fit4Less
    Scarborough Milner Fit4Less
    Etobicoke Kipling Fit4Less
    East York Town Center Fit4Less
    Scarborough Bridlewood Mall Fit4Less
    North York City Centre Fit4Less
    Scarborough Morningside Fit4Less
    Scarborough Lawrence East Fit4Less
    North York Centerpoint Mall Fit4Less
    Scarborough Kennedy Fit4Less
    North York Marketplace Fit4Less
    North York Jane and Finch Fit4Less
    Mississauga Millcreek Fit4Less
    Brampton Trinity Commons Fit4Less
    Brampton Shoppers World Fit4Less
    Mississauga Westwood Mall Fit4Less
    Brampton Worthington Fit4Less
     

    Billing Information:

    • All membership payments for closed clubs have been paused effective Tuesday, November 24 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this). 
    • If a regular bi-weekly payment was to be taken on November 21, 22 or 23, they cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, November 23 or Tuesday, November 24. There is no need to reach out regarding these payments.
    • All members will be compensated for any time paid for when we reopen.
    • Once we are given the okay to reopen, membership payments will restart automatically.
    • For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

    Accessing Other Locations:

    • If your Home Club has closed, please DO NOT go to an open location. Regional closures are implemented to contain and stop the spread of COVID-19. We all have to do our part.

    Membership Cancellations and Changes

    • Cancellation requests for closed locations will not be processed during the closure period.
    • It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
    • Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
    • All membership changes will continue to require 30-days' notice.