To help stop the spread of COVID-19, the Canadian Government has implemented mandatory closures  in select regions. Although we are sad to be apart again, we know that it is for the health and safety of all Canadians.

All future workout bookings at clubs in these areas will be cancelled, and we will inform Members when bookings become available again.

Effective Monday, Oct 19 at 12:01 am, these clubs will be closed:

Billing Information:

• All membership payments for closed clubs have been paused effective Tuesday, October 20 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this). 
• If a regular bi-weekly payment was to be taken on October 17, 18 or 19 they cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Monday, October 19 or Tuesday, Oct 20. There is no need to reach out regarding these payments.
• All members will be compensated for any time paid for when we reopen.
• Once we are given the okay to reopen, membership payments will restart automatically.

• For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

Accessing Other Locations:

• If your Home Club is closing, please DO NOT go to an open location. Regional closures are implemented to contain and stop the spread of COVID-19. We all have to do our part.

Membership Cancellations and Changes:

• Cancellation requests for closed locations will not be processed during the closure period.
• It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
• Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
• All membership changes will continue to require 30-days' notice.

Effective Saturday, Oct 10 at 12:01 am, these clubs will be closed:

Billing Information

• All membership payments for closed clubs have been paused effective Wednesday, October 14 (payments before this date cannot be stopped because of the late notice given to us– we apologize for this). 
• If a regular bi-weekly payment was to be taken on October 10, 11, 12 or 13 they cannot be stopped BUT you will be compensated for all time paid for when we reopen. These payments will be posted to your bank account on either Tuesday, Oct 13 or Wednesday, Oct 14. There is no need to reach out regarding these payments.
• All members will be compensated for any time paid for when we reopen.
• Once we are given the okay to reopen, membership payments will restart automatically.

• For 1-Year Paid in Full memberships, your membership will be extended by the same length of time as the temporary closure in your region.

Accessing Other Locations

• If your Home Club has closed, please DO NOT go to an open location. Regional closures are implemented to contain and stop the spread of COVID-19. We all have to do our part.

Membership Cancellations and Changes

• Cancellation requests for closed locations will not be processed during the closure period.
• It will be the responsibility of the member to reach out once locations have reopened to request a cancellation.
• Any requests sent during the closure time are void and cancellations will not be backdated unless the request was submitted before the closure.
• All membership changes will continue to require 30-days' notice.